Returns & Exchanges

We want you and your little one to love your Tushbaby products, but if you are not completely satisfied, we offer a 30-day return window for items in original condition. Please ensure all tags are attached and the product shows no signs of wear to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Our team will inspect the return within 5-7 business days of arrival, and your refund will be issued to your original payment method.